Your user name must be between 6 and 20 characters in length and contain no spaces.
Your case-sensitive password must:
> Contain at least one letter and at least one number
> Be between 8 and 20 characters
> Be different from your user Name
Example: 2be1validpassword; Pass1word
Forgot User Name?
This help option will tell you your user name instantly if your responses on an online form exactly match the information you gave at registration.
This help option will permit you to create and verify a new password if your response on an online form correctly answers the security question you gave at registration.
Primary subscriber is defined as the primary individual under whom the plan is held (e.g. the employee of the company who sponsors the plan).
Dependent is defined as those who are covered under the primary subscriber (e.g. the family member(s) of the employee).
Aetna International Plan Sponsor
Typically a customer who sponsors a group plan of benefits through Aetna
International. A plan sponsor may be an HR representative or other designated representative from a given client company.
Aetna International Business
Typically, an international company with significant health care expenses in the United States who has partnered with Aetna
International to provide their insured members with access to Aetna's nationwide network of health care professionals.
Aetna International Producer
Typically a broker or consultant who has either written business with or plan to write business with Aetna International.
Registration/Log In Requirements: Aetna International Plan Sponsors
If you are a current Aetna International Plan Sponsor contact and have registered your name and e-mail address with your Aetna International representative, please use this information (exactly as you have provided it to your Aetna International representative), along with your group control number to self-register and log in to the website.
If you have already been assigned a user name and password for the Aetna International website, at this time you will not be able to re-register to establish a personalized account. If you have any questions regarding access to this site, please contact your Aetna International representative.
If you are a prospective plan sponsor and would like to see the features available through the Aetna International website, please contact an Aetna International Sales Representative.
Registration/Log In Requirements: Aetna International Business Alliances
If you are a current Aetna International Business Alliance Partner and have registered your name and e-mail address with your Aetna International representative, please use this information (exactly as you have provided it to your Aetna International representative), along with your group control number to self-register and log in to the website.
Forgotten Password: Plan Sponsors, Business Alliances and Producers
If you have forgotten your password, you simply click on the "Password Reset" button, and you will be prompted to answer the challenge question that you provided as part of your registration for the Aetna International website. Upon answering the question correctly, you will be prompted to select a new password for entry into the site. If this step fails or you have forgotten the answer to your challenge question, please contact your Aetna International representative.
Plan Sponsors/Business Alliances/Producers
Experiencing registration or log in problems? Contact your Aetna International representative Monday-Friday during standard business hours. If you are a prospective plan sponsor or producer, locate yourregional sales director for assistance. If you are a prospective Business Alliance Partner,Write to usfor more information.